The University of Kansas Libraries
What happens when the library charges are not paid?
Within 90-120 days after the original due date, unpaid library charges are transferred to the University Bursar’s Office for collection. Depending on the dollars owed, the amount transferred may or may not continue to block library records.
Once the KU Bursar’s Office is involved, the procedures used for collections are State of Kansas and University regulations and procedures. The Bursar’s Office bills again, and payments need to be submitted to the Bursar’s Office, not to the library. If the charges continue to remain unpaid for state employees, they will be deducted from the employee’s pay check through the State Setoff program. However, any appeals to the actual charges are referred back to the Circulation Business Office. Contact the Circulation Business Office in person at the Watson Library Service Desk (8:00 a.m. to 5:00 p.m., Monday through Friday), by phone to 785.864.4715, or via email to firstname.lastname@example.org.