The University of Kansas Libraries
How does the library communicate with me?
All notices are sent via email. It is essential your email address be current and accurate in University records so the library system will be updated correctly. KU Library Borrower Card holders are also responsible for keeping their postal and email addresses up to date with the library. See Address Changes for additional information.
The Item Available Notice is sent when a requested item becomes available and notifies the requestor that an item will be held for 10 days from the date on the notice. The item will be available for checkout at the “Deliver to” service desk identified at the time the request was made.
An Overdue Notice is sent the first day after an item becomes overdue and again at 14 days overdue.
The Recall Notice is sent on the same day or the day after a recall is requested, and the borrower must return the item by the new due date specified on the notice in order to avoid a fine. The current borrower is allowed 14 days to return the recalled item. A Recall Overdue Notice is sent the day after the recalled item becomes overdue.
A Fine and Fee Notice is sent when recall, overdue, damage, returned check, or lost item charges have been incurred.
Failure to receive a notice does not remove the borrower’s obligation to return materials on time or to pay charges incurred.
Circulation Policy FAQ