The University of Kansas Libraries
Lost or Stolen KU Library Borrower Cards
If your KU Library Borrower Card has been lost or stolen, you must deactivate it immediately in order to prevent unauthorized use and charges.
Step 1: Contact the Circulation Business Office in Watson Library in person at the Watson Library Service Desk, 8:00 a.m.-5:00 p.m., Monday-Friday; by phone to 785.864.4715, or via email to firstname.lastname@example.org.
- The Circulation Business Office will determine if the card has been found or that it needs to be declared lost.
- You are responsible for any items checked out and for any charges incurred with the use of your KU Library Borrower Card. Contacting the Circulation Business Office is an essential step.
Step 2: To retain library privileges, you must purchase a replacement card for $10.00. You will need to complete an application form, provide documentation to confirm eligibility for the card, and have your photo taken.
Individuals who acquired their KU Library Borrower Card at the Edwards Campus may report lost or stolen card and apply for a replacement card at the Regents Center Library (913.897.8570).