Since beginning work in Acquisitions in 2000, I have been exploring and building connections between public and technical services in libraries. I am interested in organizational responses to change, particularly with respect to organizational communication, information seeking, and knowledge management. One example I'm currently pursuing in my research is how the reference interview, traditionally used by public services, can be applied in technical services and electronic resources troubleshooting.
- Information management
- Organizational communication
Selected Awards & Honors
Institute of Research Design in Librarianship (IRDL), Loyola Marymount University
2018 - 2019