Billing and Payments for Library Charges
All library borrowers who have accrued library charges will receive a Notice of Fine or Fee and/or a statement of Fines and Fees from the library, usually via email.
Charges Due at the KU Libraries
Unpaid charges currently payable at the library also appear in My Account, accessible from the Library Catalog. Charges do not appear in My Account until an item has been discharged or is declared lost when it becomes thirty days overdue. On-site course reserve and equipment items are declared lost when they become ten days overdue.
KU students, faculty, staff, and affiliates with active KU Online IDs and Passwords may pay library charges via the My Library Account link on the Kyou Portal. Payments may be made with Master Card, Visa, Discover, and American Express cards. Please be certain to print and retain the Payment Receipt since it includes the Confirmation Number and the list of items for which library charges were paid; you will need this information for any inquiries with the library. Along with the email Transaction Notification to the email address entered at the time of payment, these are the only receipts you will receive for online payments. Payments made through the My Library Account in the Kyou Portal may take up to three business days to be posted in your library record.
For detailed instructions about online payments, see Pay Library Charges Online.
Please note that this option is not available to resident and reciprocal borrowers with KU Library Borrower Cards.
Pay at the Library
Payments may be submitted in person at the Watson Library Checkout Desk during the hours the desk is staffed. Cash, checks, and credit/debit cards (MasterCard, Visa, Discover, American Express) are accepted. Credit/debit cards are accepted for in-person payments only.
Pay by Mail
Make checks payable to the University of Kansas and include your 8-digit barcode number or 7-digit student number on the check. Mail your payment to:
Circulation Business Office
Watson Library, Room 350
University of Kansas Libraries
1425 Jayhawk Blvd.
Lawrence, KS 66045-7544
Charges Due at the KU Bursar’s Office
At 90 days after the original library billing date, all unpaid charges are transferred to the University Bursar’s Office for collection. When the charges are transferred, they no longer appear in My Account in the Library Catalog and are no longer payable at the library.
The Bursar’s Office will bill the borrower again, and payments may be made:
- In person at Room 21/23, Strong Hall (1450 Jayhawk Blvd., Lawrence Campus)
- Online through the Kyou portal (KU students, faculty, and staff only)
- By mail to: University of Kansas Bursar’s Office, P. O. Box 414680, Kansas City, MO 64141 (Payment Remittance Document must be enclosed.)
Questions about the Bursar’s Office policies and procedures may be directed to 785-864-3322 or to email@example.com.
If refunds become necessary, the method will depend on how the charge was first paid. Under most circumstances, refunds are first applied to any other remaining balances due to the University of Kansas.
Questions about Library Notices and Charges
Contact the Circulation Business Office with an email message to firstname.lastname@example.org or by phone to 785-864-4715.