Ask a Librarian

In this video you will learn how and when to use the KU Libraries Ask a Librarian service.

Looking for reliable sources to cite? Not sure how to start a research paper? No problem! That’s what we’re here for. Simply go to and click on Ask a Librarian. You can type your question into the chat box to get immediate help. The chat service is staffed during regular hours which you can see listed on the Ask a Librarian webpage. What if the chat service is offline? Don’t worry! Even if it’s the middle of the night you can still reach out and we’ll get back to you the next business day. Scroll to the bottom of the page to find options for contacting us via email. We check our email throughout the day, Monday through Friday. And if you’re really stuck, you can even request a virtual or face-to-face consultation. 

Students and faculty alike use our chat service to ask questions about our resources and to get advice for conducting research. 

No question is too big or too small for our team of information experts.